I admit, I am outspoken person, that means talking comes easy and listening is harder. If we want to be a better friend, a better spouse, a better leader, listening skill is equally important skill to master for all of us. All too often we are far more enthusiastic about talking than we are listening. Yet it is so vital if we are to communicate effectively. Most break downs in relationships are caused because people talk at each other without really making contact. Unless someone hears what has been said including the subtext the words have little value. One...
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